Website and app support in Johannesburg
A website or app isn't finished the day it launches. Software needs updates, security fixes and the occasional change. We keep yours running so you can get on with your business.
Why maintenance matters
Sites and apps that are not maintained slowly break. Software goes out of date, security gaps open, contact forms stop sending and pages get slower. Most owners only find out when a customer complains.
Our support plans give you a reliable person to call. We monitor, update, fix and make small changes, so problems get handled early and quietly, and your site stays fast, secure and ready for customers. We are based in Johannesburg and support clients across South Africa.
What's included
- Regular updates to software, libraries and hosting.
- Uptime monitoring, so we know about problems quickly.
- Backups of your site and data where your setup needs them.
- Security checks and fixes.
- Bug fixes for anything that stops working.
- Small monthly changes: text, images, new sections.
- Form and email checks, so enquiries keep reaching you.
- Performance checks to keep pages fast.
- Direct replies from the people who built it.
We maintain sites and apps that we have built. If you have an existing site you would like us to take over, talk to us and we will review it first.
How it works
- Discover. We review your site or app, its hosting and its risks, and agree what the plan should cover.
- Design. We agree how requests work, what is included each month and how quickly we respond.
- Build. We set up monitoring, backups and an update routine so problems are caught early.
- Launch & Support. Each month we keep things updated and secure, fix issues and make small changes, and tell you what we did.
Pricing
Support is a monthly plan. The cost depends on the size of your site or app, how often it changes and how quickly you need responses. After a short review we recommend a plan and quote it clearly, so you know exactly what is included. A monthly plan is usually far cheaper than an emergency repair after something has already broken.
Typical timeline
We can usually have a support plan running within a week or two of agreeing it, and a little longer if we are taking over an existing site.
Tech we support
We maintain projects built with the tools we use ourselves: React, TypeScript, Node.js, Python and AWS.
Support FAQ
What does website maintenance actually include?
Updates, monitoring, backups, security checks, bug fixes and small content changes, plus checks that your contact forms keep working. The exact list is set out in your plan.
Do you maintain websites you did not build?
In many cases, yes. We review the site first to see how it is built and what state it is in, then tell you honestly whether we can support it.
What if my website goes down?
We monitor for downtime and fix issues as quickly as we can. Response times are agreed in your plan.
Do I need maintenance if my site is simple?
Yes, though a simple site needs less. It still needs updates, working forms, renewed hosting and domain, and someone to call when something breaks.
How do I ask for changes?
Email us. Small changes are covered by your plan, and larger ones we quote separately before starting.
Want your site looked after?
Tell us about your website or app and we'll reply within one business day.